New Orleans 911 Operator Wanted After Allegedly Disconnecting Calls on Purpose

A New Orleans 911 operator deliberately disconnected emergency calls without obtaining necessary information or relaying the callers’ emergencies to other dispatchers, and she is now facing arrest, according to authorities.

What We Know:

  • Precious Stephens, 25, is wanted on a count of malfeasance in office, and she remained at large Thursday, police said. She has been fired from her job as a 911 operator, officials said.

“(The district) has and will continue to cooperate with the … investigation into this matter and dedicated to providing any and all assistance to aid in (the) efforts.”

  • Stephens worked for the Orleans Parish Communication District, which dispatches first responders to 911 calls. On Aug. 24, the district reported to police that Stephens had deliberately disconnected 911 calls without obtaining vital information or informing other dispatchers about the callers who were in need of help.  The district conducted an investigation into the quality of a random set of calls when they detected the problems with Stephens during her shifts Aug. 20 and Aug. 21, officials said.  A statement from the district highlighted how its own internal protocols identified the issues with Stephens, who was immediately turned over to police and dismissed from her post.

Police asked anyone who knows where Stephens is to call Crimestoppers at (504) 822-1111. Tipsters may be eligible for a cash reward.

Louisiana law defines malfeasance in office as unlawfully performing a job in public service. It can carry up to five years in prison.